Free for everyone
Take it with you.
Share it widely.
Printable guides, a stick-by-the-phone checklist, and a calm plan for the worst day. All free, all in plain English, made to be photocopied, posted, and passed around.
Printable guides
Read online free. Print or save with the Dispatch.
The by-the-phone card
Five questions to ask before you trust any unexpected call. Print it, fold it, keep it by the landline.
Voice clones & safe words
How AI voice scams work, and the family safe-word system that beats them. Includes a fill-in card.
What your bank will never do
A one-page myth-buster you can keep in your purse or wallet. Settles the doubt in the moment.
Spot a fake message
Annotated real examples of phishing texts and emails, with every red flag circled.
The talk with your parents
A gentle, non-patronising script for raising scams with an older relative, without the eye-rolls.
If it’s already happened
A calm, numbered plan for the hours after a scam, who to call first, and why it’s not your fault.
If it’s happening right now
Five calm steps. In order.
Think you’ve been targeted, or already paid? Stop and breathe. Then work through these, and remember, the shame belongs to the scammer, never to you.
Stop all contact
Hang up, don’t reply, don’t click anything more. You owe a scammer nothing, not even politeness.
Call your bank
Use the number on the back of your card. They can freeze cards and try to halt payments, speed matters.
Change passwords
Start with email and banking. If you reused a password anywhere, change it there too.
Report it
Tell the police and the national fraud line. Your report helps protect the next person, too.
Tell someone you trust
A friend, family member, or us. You don’t have to carry this alone, and we won’t judge.
For sons, daughters & carers
Worried about someone you love?
You can’t be there for every call, but you can help them build the instincts that are. Start with a guide, a workshop, or a spot on the app waitlist.
Questions, answered
The things people ask us most.
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